As workplace learning becomes more important, and the role of Learning and Development (L&D) widens, what is essential for doing great work in 2020? Join this session to explore with Donald H. Taylor how the demands on L&D are changing, how to check your team’s strengths, and how to develop your team using freely available resources. There are no silver bullets to building L&D bench strength, but there are proven, effective methods that will motivate and invigorate your team.

• Three key skills that most L&D departments lack
• Understanding your team’s skills
• Building a development strategy for your team to prepare it for tomorrow