Human-centered design (HCD) is a powerful method for architecting learner-focused, holistic development experiences that are both innovative and impactful. By putting learners at the heart of the design process, learning is created both for and with our end-users, accelerating its effectiveness and impact. In this interactive session, we will help you better understand and practice the fundamentals of HCD, so you can apply it when building learning solutions in your organization. Together we will focus on:

• HCD mindsets and approach
• Use cases of how Deloitte has employed HCD in reimagining development experiences
• Tools to help you practice and apply HCD