“Annual Mandatory Safety Education” - just the words leave us cringing. Staff complete this requirement, but how much do they remember and actually apply? Join the discussion about a hospital system that designed, developed and implemented an online Performance Support (PS) solution, providing staff with immediate answers to emergency/safety questions in the workflow. Explore an example of the PS system regulators consider an “Exemplary Practice.” Consider how you can do the same in your organization. Join us as we discuss:

• Key principles of PS and how they can be used to build an Electronic Performance Support Solution (EPSS)
• Advantages and challenges in using a compliance EPSS in your industry
• Implementation practices that could work in your organization